Information Collection
We may collect registration information, booking details, payment references, support records, login activity, uploaded verification files, and platform usage data.
Use of Information
Information may be used for bookings, fraud prevention, verification, support, payment processing, platform improvement, dispute handling, and legal compliance.
Third-Party Services
PickleSpotPH may use payment processors, hosting providers, analytics tools, and verification systems which operate independently under their own policies.
Security
We implement reasonable safeguards to help protect information, but no digital platform can guarantee complete security.
User Responsibility
Users are responsible for maintaining secure passwords, accurate information, and protecting account access.
Policy Updates
PickleSpotPH may update this Privacy Policy as the platform evolves.
KYC, Verification, and Uploaded Identity Documents
PickleSpotPH may collect and process government-issued IDs, selfies holding IDs, account details, contact information, business details, venue documents, payout details, subscription records, marketplace records, and related verification materials for identity verification, fraud prevention, marketplace safety, payment protection, dispute handling, payout review, compliance, and account security.
Payment, Subscription, Wallet, and Marketplace Records
We may collect and retain payment references, checkout records, subscription acknowledgments, trial access records, renewal records, billing status, wallet records, payout records, refund requests, chargeback records, marketplace seller records, product listing records, transaction logs, and related operational data. These records may be used to process transactions, verify payments, investigate disputes, enforce platform policies, prevent fraud, reconcile accounting, and comply with legal or payment processor requirements.
Use of Information for Legal Protection and Enforcement
PickleSpotPH may use account records, activity logs, uploaded documents, payment references, transaction history, wallet records, IP-related information, user-agent data, support messages, agreement records, and other platform records to investigate fraud, enforce agreements, resolve disputes, contest invalid chargebacks, protect users, protect venues, protect marketplace integrity, recover losses, comply with legal obligations, and defend PickleSpotPH, its founder, personnel, contractors, representatives, affiliates, successors, and service providers.
Sharing with Service Providers, Payment Processors, and Authorities
Information may be shared with payment processors, hosting providers, verification providers, analytics providers, legal advisers, accountants, support providers, banks, financial institutions, dispute processors, regulators, courts, law enforcement, or government authorities where necessary for payment processing, fraud prevention, KYC review, marketplace enforcement, dispute resolution, accounting, legal compliance, or protection of PickleSpotPH and its users.
Data Retention
PickleSpotPH may retain account data, agreement records, KYC records, transaction records, subscription records, marketplace records, wallet records, payout records, support records, logs, and operational history for as long as reasonably necessary for platform operations, legal compliance, fraud prevention, accounting, audit, dispute resolution, enforcement, and protection of legitimate business interests.
No Absolute Security Guarantee
While PickleSpotPH uses reasonable safeguards to protect data, no website, payment system, hosting provider, marketplace, or digital platform can guarantee absolute security. Users are responsible for protecting account credentials, devices, email access, and submitted information.